Yes, you can. Your order will be accepted even after the market is closed. It will be executed on the next trading day.

Yes, you can. As long as you have sufficient HK dollars in your trading account with our company, you can use our foreign exchange service to obtain the currency for your overseas stock trades.

If you do not have sufficient funds in your trading account, your buy order will be turned down. By the same token, if your sell order indicates that you wish to sell more shares than you hold, it will be rejected.

You can view your account balance by logging into your online trading account and clicking into "Account Balance." You can also download a PDF file to print out a statement.

From July 25, 2016, the Stock Exchange of Hong Kong Limited added a closing auction session of 8 - 10 minutes to allow investors, notably index-tracking fund managers, to buy or sell stocks at the closing prices. Only certain stocks are eligible for trading during this short interval. Upon receiving orders from buyers and sellers, the trading system will analyse them to select a price that can complete the largest number of buy or sell orders. That is the closing price for that particular stock. Subsequently, buy and sell orders will be queued up according to price and the time they are received, then executed using that single closing price.

A board lot is a measurement of buy or sell orders in the Hong Kong stock market. Determined by the issuers of the shares, the number of shares in each board lot may differ from one stock to another.

T+2 stands for transaction day plus two days. It refers to HKEx's Central Clearing and Settlement System transferring the shares and settling the payment two days after the transaction day.

Simple download the "Shares Deposit and Withdrawal" form from our online trading website, complete and sign the form then send it by mail to our office address or fax it to (852) 2122-8009. You can also call our Client Service at (852) 2122-8800 for assistance.

When completing the form, please be sure to include the pertinent information of both parties, including broker's company name, contact person and contact number, stock code.

For Anuenue Securities, please note the following details:

Company	Participant ID	Contact Person	Contact Phone No.
Anuenue Securities Limited	B01677	Settlement Department	（852）2122-8086

We handle only physical certificates for Hong Kong stocks. Please visit our office during office hours to bring in your share certificates. We will keep the physical copies for free but charge HK$5 for each letter of transfer.

As our client, you can apply for upcoming shares of a Hong Kong listing candidate (ie, IPO shares) either online using this e-trading site or contact our client service for assistance at (852) 2122-8800. When submitting your IPO application, please make sure that you have sufficient funds in your trading account. We will process your application shortly.

There is no particular tax obligation applicable to investors with non-Hong Kong resident status. For further fee & charges enquiry, please refer to our webpage: "Fee and Charges"

HKEX accepts different order instructions at different time frame, our user friendly trading system has already picked the best order types for you.

Hong Kong trading hour breakdown:


At-auction limit order (AL)
The price that can match most of the trades will be chosen as reference price. The sooner/better price you place the order, the higher chance you can traded.
Order will be placed as a limit order in the market after the pre-opening session if it has not been executed.

Enhanced limit order (EL)
Applicable on continuous trading session. Order will only be executed at a specified price or one better spread (max 10). Your order instruction can be processed at your target price range.
Any remaining quantities of buy/sell order will stay in the queue.

Odd lot
Share trading size which is less than a board lot size is classified as odd lot. Please contact our Securities Trading Hotline 21228800/0080-185-6282 to handle.

Note: Odd lot trades are normally executed at a few spreads below the market.

Trigger order (TO)
Special order type. You can preset the price (that can be supportive / resistance level) (target price 1), and trade price (target price 2) at the same time. Once market price reach target price 1, order with target price 2 will be sent to the market instantly. TO is a great tool to increase the chances of completing the order and reduce market risks in a fluctuated market. However, gapping up/ down of the stocks (or market index) might not successfully trigger the order and TO will not be sending out.
For your convenience, you can place orders that are valid for 7 days.

For further details, please visit HKEX website and the summary of order instructions

Average cost has been added to client's portfolio page. This cost is automatically calculated by the system. Below is example showing how our average cost is calculated:
Note: Average cost does not include fees, tax and commission.


Example
1) Ms Chan got 100 shares from initial public offering at $10, the average cost was $10
2) The stock price raised to $15 on first trading day, she bought another 10 shares at $15, the average cost became $10.4545 (rounded to 4 decimal places). Average cost was (100shares x 10 + 10shares x 15)/(100+10).
3) Ms Chan withdrew 20 shares. Her total stock quantity was reduced to 90. There was no change in the average cost.
4) Ms Chan deposited 30 shares of the stock. System defaulted the previous day's closing price ($12) as the cost of the deposited shares. (Note that Ms Chan can contact us to adjust this cost if she think the previous day's closing price does not reflect the actual cost)
5) Ms Chan sold 40 shares the stock at $11. There was no change in the average cost.
6) Ms Chan executed the right: 3 shares of stock at $7, the average cost decreased to $10.7021 (rounded to 4 decimal places).
7) Ms Chan received 2 bonus shares and the total shares in system are 85. The average cost decreased to $10.4503 (rounded to 4 decimal places).
8) Ms Chan exercised a warrant, bought 5 shares at $10 , the total shares increased to 90, and the average cost wsa $10.4253 (rounded to 4 decimal places).
9) Stock merged at a ratio 2 to 1, Ms Chan's shares decreased to 45, and the average cost was $20.8505 (rounded to 4 decimal places)
10) Stock split at a ratio 1 to 10, Ms Chan's shares increased to 450, and the average cost was $2.0851 (rounded to 4 decimal places)

** During system upgrade, all holdings' average costs as of 11Nov2016 were set to the latest closing prices available in the system (Please refer to ## below). If clients want to change the average cost, please contact our customer services at 852-2122-8800 or emial to cs@anuenuegroup.com for further assistance.
 

##	Asian stocks, include but not limited to Hong Kong, Taiwan and China	11/11/2016
	US market	10/11/2016
	Funds / Unit Trusts	30/9/2016 or 31/10/2016, depending on funds

Our exchange rate is based on the rate provided by HSBC.

At ASL, you may convert your cash balance into TWD, RMB, JPY, EUR, USD, AUD, GBP, SGD, and MYR. However, please note that we do not provide wiring transfer service for TWD.

Yes, same name bank account in any country.

Yes, you may choose to deposit money through wire transfer from a same name bank account or issue a Hong Kong Dollar bank cheque bearing client's name.

The Securities and Futures Commission of Hong Kong first put this forth on October 27, 2017 as one of 20 rules to enhance safeguards against hacking of online trading. Under the two-factor authentication (2FA) rule, an online trading portal is required to use two of the following factors to "double-check" a client's identity:

• what a client knows;

• what a client has; and

• who a client is.

From April 28, 2018, all online trading logins will have to use 2FA.

To log in under 2FA, a client must use his/her password plus an authentication code generated by Anuenue's Security App. The code is sent by the App to the client's phone and is refreshed at 30-second intervals.
Please refer to this guideline.

In order to enhance our user experience and trade order placings, the default Session Idle Timeout is set to 1 hour. A Reminder Alert will pop out 10 minutes before timeout. Please avoid accessing your account at public terminals and always remember to logout after use.